Double Reed Supplies Music Store - Custom bassoon reed hand rests, Reed-making tools - spiral reamers, scoring tools, mandrels, drying boards and more for the double reeds.
Otter Creek Double Reeds LLC Return Policies
Tools and equipment
Reed making tools and equipment that are used cannot be returned. Please contact within 24 hours of receiving orders if there is a problem with an item.
Reeds
Returns, refunds or exchanges of reeds are rarely permitted due to the nature of the product. If damage occurs during shipping, customer will need to file a claim with the carrier. See the bassoon reed listing for specifics of this policy.
cane
If cane is defective, please contact us within 24 hours of receiving for replacement consideration.
Hand rests
Hand rests can be exchanged or returned within 7 days of receipt and in original condition. If hand rests are altered or modified in any way, refunds or exchanges are not permitted.